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Professor Kay Lemon is a fellow at the American Marketing Association, an academic fellow for the Center for Services Leadership, and a distinguished faculty fellow for the Center for Excellence in Service. She is a member of the Board of Directors of Maple Leaf Foods, where she serves as chair of the Safety and Sustainability Committee and on the Audit Committee. Recently, she served as chair of the board of the American Marketing Association. At the AMA, she also served on the Audit and Finance Committee, Executive Committee, Governance Committee and Nominating Committee. She is the former executive director for the Marketing Science Institute where she also served on its Board of Directors.

Previously, Professor Lemon served as an honorary professor at the University of Groningen, on the International Academic Advisory Panel for the Institute of Service Excellence at Singapore Management University, on the Marketing Advisory Board of Harte Hanks, on the Academic Council of the AMA, as Editor-in-Chief of the Journal of Service Research, and as chairperson of the Marketing Department at Boston College. Before joining the Carroll School, she was on the faculty of the Harvard Business School and Duke University. Prior to her academic career, Lemon held industry positions as Vice President of Marketing for a new high technology venture in Silicon Valley, and Senior Western United States Field Director of Marketing for a for-profit health care concern.

• Editorial Board, Journal of Marketing, 2002 鈥� 2012, 2018 鈥� present
• Associate Editor, Journal of Service Research, 2013 - 2021听
• Editorial Board, Journal of Marketing Research, 2005 鈥� 2020听
• Editorial Board, Journal of the Academy of Marketing Science, 2003-2009, 2010 - 2018