Fulton Hall454A
Telephone: 617-552-0425
Email: kathleen.seiders@bc.edu
Kathleen Seiders is a Professor of Marketing at Boston College. Prior to her academic career, she had a ten-year career in food retailing. Her research has been published in journals that includeJournal of Marketing,Sloan Management Review,Academy of Management Executive,Journal of Retailing,Annals of Internal Medicine, andJournal of Public Policy & Marketing. Research interests include customer convenience; retailing and service strategy; and public policy and food marketing. She received best article awards for “Understanding Service Convenience” (JM) and “Obesity and the Role of Food Marketing” (JPP&M). Kathleen is immediate-past president of the Academic Council of the American Marketing Association and serves on theJournal of Public Policy & MarketingԻJournal of Service Researcheditorial review boards. Interviews include60 Minutes,CBS Morning News, and NPR’sMarketplace. Before joining the Boston College faculty, she taught at Babson College and the Babson School for Executive Education, where she held the Constantine Simonides Term Chair.
“.” (With Andrea Godfrey Flynn and Gergana Y. Nenkov.) Journal of Marketing, 86 (2). March, 2022.
“.” (With Andrea Godfrey Flynn and Linda Court Salisbury.) Journal of Service Research, 20 (3), 292-305. August, 2017.
"." (With Andrea Godfrey Flynn, Leonard L. Berry and Kelly L. Haws.) Journal of Service Research, 18 (1), 39-58. February, 2015.
“.” (With Leonard Berry, Andrea Godfrey Flynn, Kelly L. Haws and Steve Q. Quatch.) American Journal of Preventive Medicine, 46 (3), 297-403. March, 2014.
“.” (With Andrea Godfrey Flynn and Glenn B. Voss.) Marketing Intelligence Review, 4 (2), 8-15. November, 2012.
“.” (With Andrea Godfrey Flynn and Glenn B. Voss.) Journal of Marketing, 75 (4), 94-109. July, 2011.
“” (With Elizabeth G. Miller, Maureen Kenny and Mary E. Walsh.) Journal of Consumer Behavior, 10 (3), 122-132. May/June, 2011.
“.” (With Glenn B. Voss and Andrea Godfrey Flynn.) Journal of Marketing, 74 (6), 111-127. November, 2010.
“.” (With Leonard L. Berry, Ruth N. Bolton, Cheryl H. Bridges, Jeffrey Meyer and A. Parasuraman.) Journal of Interactive Marketing, 24, (2), 155-167. May, 2010.
“.” Journal of Business Research, 62 (11), 1136-1138. November, 2009.
“,” (With Leonard L. Berry.) Business Horizons, 51 (1), 29-37. January-February, 2008.
“.” (With Ross D. Petty.) Journal of Public Policy & Marketing, 26 (2), 236-242. September, 2007.
“.” (With Glenn B. Voss, Andrea L. Godfrey, and Dhruv Grewal.) Journal of the Academy of Marketing Science, 35 (1), 144-156. March, 2007.
“?” (With Leonard L. Berry.) Sloan Management Review, 48 (2), 13-17. January, 2007.
“.” (With Leonard L. Berry, and Albert C. Hergenroeder.) Organizational Dynamics, 35 (4), 341-356. 2006.
"." (With Glenn B. Voss, Dhruv Grewal, and Andrea L. Godfrey.) Journal of Marketing, 69 (4), 26-43. October, 2005. Finalist for the Best Services Article Published in 2005 Award (AMA).
“.” (With Ross D. Petty.) Journal of Public Policy & Marketing, 23 (2), 153-170. 2004. Winner of the AMA JPP&M Kinnear Best Paper Award, 2003-2005.